Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer (COO) to evolve its global operating model and lead client delivery operations. The role will initially focus on advancing strategic priorities and modernizing delivery, with eventual ownership of delivery functions and performance. Responsibilities include improving delivery quality, resource and capacity management, profitability, and operational execution; expanding global delivery capabilities; and developing senior practice leaders. The COO will also align sales and delivery, lead Revenue Operations, establish consistent governance and quality standards, and advance scalable services. This executive will partner across the organization to translate strategy and transformation initiatives into measurable outcomes. Candidates should bring 20+ years of executive leadership experience in professional services, consulting, technology services, or similarly complex organizations, including leadership of large-scale global operations. Required expertise includes scaling delivery organizations, improving profitability, resource management, utilization, staffing, client success, and delivery quality. Experience building global delivery capabilities and designing innovative delivery models is essential, along with strong commercial acumen and a record of developing senior leaders and high-performing teams. The role calls for strategic, metrics-driven execution, executive presence, and excellent communication and change leadership skills. A bachelor’s degree is required; an advanced degree is preferred.