Vice President, Transformation & Implementation

The Company is seeking a Vice President of Transformation & Implementation to lead a major enterprise implementation and the operational changes associated with it. The role owns end-to-end delivery, including scope, schedule, budget, quality, rollout, go-live readiness, and adoption, while overseeing program leadership, business analysis, and project management functions. The successful candidate will establish governance, manage vendor performance, and ensure mortgage business requirements are translated into clear, testable technology requirements. They will partner across business and technical teams to shape future-state workflows, manage change and training, track outcomes, and report progress, risks, and decisions to executive leadership. Candidates should have at least 10 years of mortgage industry experience, including hands-on knowledge of mortgage operations, and five or more years leading multidisciplinary teams through large-scale transformation. Proven leadership of business analysis or project management teams, successful delivery of complex programs, and experience with change management are required. Applicants should understand mortgage regulations and controls and be able to communicate effectively, build cross-functional trust, and take independent accountability for results. A bachelor’s degree in business, finance, information systems, or a related field—or equivalent experience—is required; experience with lending platforms, project delivery methods, or relevant certifications is preferred.