Chief Operating Officer (COO)

The Company is in search of a General Manager/Chief Operating Officer (GM/COO) to lead its private golf club. The successful candidate will be a servant leader with a proactive, member-focused leadership style, responsible for all operational activities and the management of a diverse team. This role requires a professional with a minimum of 5-7 years' progressive leadership experience in a contemporary business model club or similar hospitality operation, known for high service standards. The GM/COO will be expected to work closely with the Board of Directors and the Club President, leading the management team and directly supervising various department heads. Key attributes include superior communication skills, attentiveness to member services, and a strategic approach to management. The ideal candidate will have a strong background in financial management, team development, and a proven track record in achieving operational and strategic goals. Candidates for the GM/COO position at the company should be a team builder, with strong management skills and a focus on perpetual learning and professional development. The role demands a leader who is a creative problem solver, highly approachable, and capable of fostering a culture of transparency, honesty, and direct feedback. Educational qualifications include a bachelor's degree in Hospitality Management or substantial experience in the industry. The GM/COO will also be responsible for maintaining the highest levels of member satisfaction and retention, and must be adept at leveraging web and social media tools for communication. The position is pivotal in taking the club into the future, and the ideal candidate will have a network of industry professionals and the ability to lead capital projects and strategic planning.