Head of AI Ops

The Company is seeking a Head of AI Ops to take on a pivotal role in the organization. The successful candidate will be responsible for leading AI and automation adoption across the company, with a focus on driving real business impact. This includes owning the investment case for AI, setting and maintaining priorities across departments, and ensuring the safe and effective use of AI tools. The role demands a hands-on approach, with the expectation that the Head of AI Ops will build with AI tools themselves and work closely with teams to integrate AI into their processes. The ideal candidate will have a strong background in AI governance and risk, be adept at measuring the impact of AI initiatives, and have experience in fast-paced, remote-first environments. Applicants for the Head of AI Ops position at the company must have a proven track record of leading AI or automation adoption at a company-wide level and be able to demonstrate the tangible changes that resulted from their efforts. The role requires a leader who is not only strategic but also deeply involved in the technical aspects of AI, including building and using AI tools. A strong understanding of AI governance, risk, and the ability to work with cross-functional teams to ensure the safe and effective use of AI is essential. The company values candidates who are curious, proactive, and can distinguish between real and theoretical risks. Experience in a regulated environment, such as fintech, and familiarity with the EU AI Act, is a plus.