IT Head of Dynamics 365

The Company is seeking an IT Head of Dynamics 365 to own the ERP roadmap and guide its development in a validated, regulated manufacturing environment. The role will translate business priorities into a multi-year plan, lead requirements gathering and solution design, and configure the platform for day-to-day and moderately complex needs. Responsibilities include overseeing larger enhancements delivered by external partners, managing integrations and system releases, and ensuring changes meet validation and compliance requirements. The successful candidate will also lead reporting and analytics initiatives, coordinate business and technical stakeholders, maintain training and operating documentation, and manage the internal team responsible for the ERP environment. Candidates should have a bachelor’s degree or equivalent practical experience and at least eight years in ERP roles, including deep, hands-on expertise configuring Microsoft Dynamics 365 Finance and Operations. Strong knowledge of manufacturing and supply chain processes, plus experience in GxP or another tightly regulated manufacturing setting, is essential. Applicants should be comfortable with KPIs, reporting frameworks, and analytics tools, and familiar with applying AI in ERP and analytics contexts. Experience with warehouse devices and label-printing systems, as well as managing implementation or managed-service partners, is also required.