Vice President of Operations Greater Baltimore, MD Area

The Company is seeking a Vice President of Operations (VPO) to join their team. The VPO will be the office leader, responsible for all operational aspects, including personnel management, financial performance, and client satisfaction. This executive role demands a hands-on, field-ready leader with a proven track record in execution, strategic planning, and the ability to drive a fast-growing team. The successful candidate will be expected to have a Bachelor's degree, 5-10 years of management experience, and a strong background in process discipline, talent development, and financial acumen. The VPO will oversee core processes such as mitigation, construction, administration, finance, and sales, and must be adept at critical thinking, problem-solving, and ensuring the delivery of high-quality services. Key responsibilities for the VPO include understanding and managing the daily activities of the mitigation and construction departments, ensuring operating procedures are followed, and addressing any issues that may arise. The role also involves maintaining awareness of financial performance, managing costs, and developing annual budgets. The ideal candidate will have excellent communication skills, be a proven leader, and demonstrate the company's core values of hustle, drive for results, innovation, vision, strategy, risk-taking, and initiative. This is a dynamic, high-performing environment that requires a leader with exceptional adaptability, resilience, and a passion for helping communities in times of need.

Hiring Company

SERVPRO Team Wall - 9695