The Company is in search of a Vice President for Security Solutions Customer Enablement. This strategic, customer-facing leader will be tasked with designing, building, and managing the executive customer engagement strategy across security solutions. The role involves creating and leading various customer engagement programs, such as councils, advisory boards, and industry forums, to strengthen relationships, accelerate innovation, and influence product and commercial priorities. The successful candidate will act as an ambassador for security solutions, engaging directly with senior client leaders, and will be expected to have a unique blend of executive presence, subject matter expertise, and customer-centric thinking. Key responsibilities for the Vice President include developing a global customer engagement strategy, building trusted relationships with senior executives, and serving as a senior representative of the company at various events. The role also requires the establishment of formal mechanisms to gather and communicate customer feedback, as well as the ability to identify emerging customer needs and market trends. The ideal candidate will have a background in product strategy, cybersecurity, fraud, identity, payments, consulting, technology, or adjacent industries, and a proven track record of engaging senior customer executives. Experience in leading large-scale cross-functional initiatives and managing executive stakeholders in a global organization is essential. The role demands a leader who can operate as a central coordinator across various business lines and influence product strategy and commercialization.

Hiring Company

MasterCard