Senior Vice President, Client Delivery Greater Colorado Springs, CO Area

The Company is in search of a Senior Vice President for Client Delivery, a pivotal role within the Broker Dealer channel of the Annuities Platform team. The successful candidate will be tasked with leading and developing client delivery leaders and their teams, ensuring the successful implementation, onboarding, and ongoing delivery of services to a range of financial institutions. This executive will be responsible for driving client satisfaction, operational performance, and delivery excellence, and will serve as the senior escalation point for complex client situations. A key aspect of the role is to establish and maintain governance frameworks, operating rhythms, and performance management practices that enhance organizational effectiveness. Applicants must have a minimum of 15 years' experience in client delivery, implementation, professional services, or related fields, with a proven track record in leading large-scale client implementations and complex delivery portfolios. The role requires a leader with strong executive presence, exceptional communication skills, and the ability to build and maintain high-performing teams. Experience in the financial services sector, particularly within annuities, insurance, wealth management, or related areas, is essential. The ideal candidate will have a deep understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles, as well as experience with relevant technology platforms. The role demands a strategic thinker who can translate client feedback into operational improvements and drive resource planning and forecasting to support the organization's growth and scalability.

Hiring Company

iCapital