Assistant Vice President, Senior Operations Manager Greater Hyderabad, India Area

The Company is seeking an Assistant Vice President, Senior Operations Manager to lead an internal operations unit. The role involves resolving complex operational issues, ensuring compliance with policies and procedures, and developing processes that improve efficiency and accuracy. Responsibilities include managing staffing and capacity, coaching and developing employees, overseeing end-to-end workflows, and monitoring budgets, expenses, reporting, and forecasts. The manager will also establish performance metrics, implement process improvements, manage operational risks, and align team goals with business priorities. Candidates should bring skills in business operations, process management and design, performance measurement, and risk management. The role also requires experience in talent development, performance management, hiring and onboarding, workforce analytics, and managing policies and procedures. Strong leadership, communication, relationship-building, and customer and client management skills are important. The successful candidate will use data-driven decision-making and continuous improvement to support team performance and operational outcomes.

Hiring Company

Bank of America