Assistant Vice President, Investment Account Support Specialist SAFE Act Greater San Antonio, TX Area + 2 more

The Company is seeking an Assistant Vice President, Investment Account Support Specialist SAFE Act to join their team. The successful candidate will be responsible for providing end-to-end brokerage account servicing and trading support to high-net-worth clients in a contact center setting. This role involves serving as the primary point of contact for clients with self-directed investment relationships, handling a wide range of trading requests, and ensuring a world-class client experience. The Specialist will also be expected to identify and build client relationships, anticipate complex financial needs, and educate clients on available investment solutions. Adherence to compliance norms, including KYC/AML, and the ability to resolve customer complaints in line with FINRA policy, are essential. Applicants should have 5-8 years of experience, with a preference for those with at least 3 years in the investment industry. A strong understanding of investment account products and services is required, as is a proactive, successful sales and service background in the financial services sector. The role demands a coachable mindset, the ability to work both independently and as part of a team, and a commitment to professional growth. The candidate must be a self-starter, problem solver, and goal-oriented team player. Required qualifications include US FINRA Registration: SIE, Series 7, 63 (Series 66 preferred), and the ability to register as a mortgage loan originator. A Bachelor's degree or equivalent experience is also necessary.

Hiring Company

Citi