Vice President, Operational Risk Lead Analyst Greater Jacksonville, FL Area + 1 more

The Company is in search of an Operational Risk Lead Analyst to take on a pivotal role within its Digital Customer Experience organization. The successful candidate will be responsible for the end-to-end management of third-party relationships, with a focus on identifying, managing, and monitoring all associated risks and compliance with TPM requirements. This includes conducting regular business reviews with vendors, establishing and overseeing operational risk policies, and proactively identifying and providing guidance on potential operational risks. The role also involves serving as a subject matter expert for issues management, resolving escalations, and collaborating with various stakeholders to ensure the company's financial stability and reputation are protected. Applicants for this role at The Company should have a Bachelor's degree, with a Master's degree preferred, and 6-10 years' of experience in a risk management, compliance, governance, or controls-related role, particularly within the banking and financial services industry. The ideal candidate will have a strong understanding of compliance laws, regulations, and best practices, as well as solid analytical skills and a proven ability to manage key risks and controls. A background in third-party or vendor oversight is highly desirable. The role requires a strong sense of accountability, excellent problem-solving and communication skills, and the ability to work both independently and collaboratively in a matrix organization. The candidate should be adept at promoting a culture of risk awareness and accountability and be prepared to take personal responsibility for managing and escalating potential risks.

Hiring Company

Citi