Head of Marketplaces

The Company is seeking a Head of Marketplaces to take ownership of the marketplace strategy and lead the next stage of growth. The successful candidate will be responsible for defining the role of each marketplace, assessing new opportunities, and running the marketplace P&L to ensure a balance between revenue growth and costs. This role requires a leader who can evaluate commercial agreements, lead negotiations with marketplace partners, and oversee the trading calendar to align with product launches, promotions, and seasonal campaigns. Strong governance across trading, content, stock, advertising, account health, and customer experience is essential. Applicants for the Head of Marketplaces position at the company must have significant senior-level experience in leading marketplace, e-commerce, or digital trading performance within a commercial retail business. The role demands a candidate with a proven track record in owning marketplace strategy, budgets, and P&L, as well as deep hands-on knowledge of marketplace platforms, particularly in the context of the company's operations. A strong grasp of marketplace economics and a history of delivering profitable growth through various commercial strategies are also required. The Head of Marketplaces will be expected to put in place a clear channel, customer, product, and investment plan that is aligned with the wider business, and to ensure that stock plans are coordinated to support timely launches and promotions.