The Company is in search of a Head of Policy and Technical Expertise to play a pivotal role in ensuring that its customer-facing services are underpinned by robust policy, trusted technical expertise, and clear guidance outcomes. The successful candidate will be responsible for translating complex legislation, regulation, and market developments into strategic recommendations that enhance customer financial well-being. This leadership position involves acting as the authoritative source of policy and technical expertise, leading a team of specialists, and maintaining the organization's trusted, compliant, and responsive status in a dynamic financial landscape. Applicants for the Head of Policy and Technical Expertise role at the company should be credible and accomplished leaders with significant senior experience in money and/or pensions policy. The role requires the ability to influence government, regulators, industry bodies, and senior leaders, as well as experience in leading specialist or multidisciplinary teams to build capability and foster a high-performing, inclusive culture. The ideal candidate will have a strong track record of turning complex policy into practical service requirements that have a meaningful impact on customer outcomes. This is a unique opportunity to be at the forefront of shaping services that influence the financial futures of millions, and the company is seeking individuals who are ready to take on this challenge and make a lasting national impact.