Head of Agency Communities Greater New York City, NY Area

The Company is in search of a Head of Agency Communities, a senior leadership role dedicated to enhancing the way agents and advisors connect, engage, and participate within the field organization. The successful candidate will be responsible for defining and leading the Agency Communities strategy, setting the vision for community experiences, and ensuring that initiatives align with business priorities to deliver a measurable impact. This role requires a strategic and collaborative leader with significant experience in community, culture, and engagement within a large organization, and the ability to translate business objectives into initiatives that foster a sense of belonging and strengthen the overall field experience. Key responsibilities for the Head of Agency Communities include overseeing a portfolio of internal affinity groups and experiences, enabling field leaders to deliver meaningful interactions, and evolving programs based on business needs and stakeholder feedback. The role also involves team leadership, establishing clear priorities, and building strong partnerships across the organization. The ideal candidate will have a background in a related discipline, experience in a field-based, sales, distribution, or agency environment, and a proven track record of leading organizational change and influencing across a complex stakeholder landscape. Strong executive presence, communication, and relationship-building skills are essential, as is the ability to use data and insights to inform decisions and drive results.

Hiring Company

New York Life Insurance Company