Managing Director, Station Operations Center Greater New York City, NY Area

The Company is seeking a Managing Director to lead station operations and a team of more than 200 union and non-union employees. Responsibilities include coordinating operational performance, tracking and reporting metrics, driving improvement initiatives, and overseeing short- and long-term planning. The role leads seasonal operations, aircraft ground movement, and coordination with internal teams, airline partners, and government agencies. It also oversees station safety, security plans, emergency response, employee training, and a substantial operating budget while fostering a respectful, high-performing team culture. Candidates should have a bachelor’s degree or equivalent experience and at least three to five years of leadership experience in an airport operations environment. Strong real-time decision-making, communication, and leadership skills are required, along with the ability to support a 24/7 operation. Preferred qualifications include experience in a unionized setting, broad airport hub operations expertise, project management experience, and a record of leading large teams. Candidates should also be able to use generative AI tools responsibly, critically validate outputs, and follow data privacy and security policies.

Hiring Company

United Airlines