The Company is seeking a Vice President for Experience Design in Digital Enablement. The successful candidate will be instrumental in driving strategic design initiatives that harmonize business objectives with user insights. This pivotal role involves leading the development and execution of design and research strategies for complex projects, ensuring that the user experience across various product areas is both visually appealing and user-friendly. The VP will be responsible for diagramming service flows, designing wireframes, and prototyping interactions, all while championing inclusive design practices and accessibility guidelines. Collaboration with cross-functional teams is essential to integrate user experience design into the product development process and to deliver customer-centric solutions. Applicants must have a minimum of 5 years' experience in user experience design or similar roles, with a strong portfolio demonstrating expertise in visualizing user journeys and a deep understanding of inclusive design and accessibility. The role requires advanced technical literacy, including knowledge of client-side technologies, APIs, and their impact on user experience. Experience in designing complex B2B or enterprise products is a must, and a background in digital experience transformations is highly valued. The ideal candidate will have a proven track record of creating innovative design solutions that meet business requirements and enhance the overall customer experience. Design leadership or managerial experience and workshop facilitation skills are preferred.

Hiring Company

JPMorgan Chase & Co.