Vice President, Global HR Operations Greater New York City, NY Area + 1 more

The Company is seeking a Global HR Operations Leader to drive the evolution of HR and talent acquisition operations into a technology-first service delivery model that meets the needs of a diverse, multi-regional organization. The successful candidate will be responsible for leading a team that spans 35+ countries, with a focus on process improvement, standardization, and the identification of automation opportunities to enhance the HR lifecycle experience. This role requires a strategic leader with a proven track record in a matrixed, multi-regional environment, who can set and execute a clear direction amid ambiguity. Key responsibilities include developing and implementing a globally integrated service delivery model, driving efficiency through process optimization and AI utilization, and establishing metrics to assess the effectiveness of HR processes. Applicants for this role at the company should have a minimum of 10 years' of progressive HR operations or shared services experience in a multinational setting, with a strong background in HR administration, process redesign, and continuous improvement. The role demands a leader with the ability to influence and align stakeholders, manage competing priorities, and lead a geographically dispersed team. Experience with HR technology, particularly AI, and a strong system knowledge including Workday, ServiceNow, and various payroll and HR services, is essential. The ideal candidate will be a problem-solver, with a balance of data-driven insights and collaboration, and possess emotionally intelligent leadership skills. The position is hybrid, requiring some onsite presence, and the candidate should be prepared for occasional travel.

Hiring Company

Broadridge Financial Solutions