Vice President of Research

The Company is seeking a Vice President of Research to lead its research organization, including research delivery, operations, and excellence. The role will shape company and product strategy, influence the product roadmap and go-to-market approach, and build a high-performing organization with clear accountability and operating practices. The VP will drive customer retention and expansion through consistently high-quality research, while improving efficiency and scaling output through automation and AI. They will also partner across the business to develop differentiated research capabilities, support commercial opportunities, and strengthen the organization’s market credibility. Candidates should have at least 10 years of experience in insights and market research, including executive-level leadership and success scaling research teams and operations. They should bring deep expertise in quantitative and qualitative methodologies, research design, data quality, sampling, fieldwork, and delivery. Strong commercial judgment and experience improving retention, revenue growth, efficiency, and profitability are essential. The role also requires knowledge of AI, automation, and research technology, along with a record of shaping strategy in partnership with executive, product, and engineering teams. Exceptional people leadership, organizational design, change management, and cross-functional collaboration skills are required.