Vice President, Card Customer Management
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Vice President, Card Customer Management
About the Role
Greater Philadelphia, PA Area
The Company is in search of a Vice President for Card Customer Management, a pivotal role in leading the analytics and product teams to develop and execute strategies for the existing customer base. The successful candidate will be tasked with optimizing a holistic customer strategy, including credit line increases, balance build strategies, and operational analytics. This senior leader will also be responsible for shaping the overall business strategy, driving risk and profitability outcomes, and providing regular updates to the executive team and board. Team leadership is a key aspect of the role, requiring the ability to build and manage a high-performing team and foster cross-functional relationships to ensure the execution of customer management strategies. Applicants for the Vice President position at the company should have a Bachelor's degree, with an advanced degree preferred, and at least 15 years of analytics leadership experience, particularly in the credit card or FinTech sector. A strong background in managing credit and pricing in a consumer lending business, especially within near or sub-prime credit, is essential. The role demands a leader with a proven track record in team management, excellent communication skills, and the ability to influence senior executives. The ideal candidate will be self-motivated, organized, and a strategic thinker with a focus on operational delivery, capable of balancing multiple responsibilities and driving results in a dynamic environment.
Functions:
- Data Management/Analytics
- Operations
About the Company
Leading provider of personal loans
Industry
Financial Services
Type
Public Company (OMF)
Age
employees
10,001+
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