The Company is seeking an Assistant Vice President for Front Office Application Support. The successful candidate will be accountable for the Front Office Application support team, with a primary focus on Incident Management and driving Service Improvement. This role requires the ability to work in different time zones and over weekends for business-critical activities. The AVP will also be responsible for prioritizing the Front Office book of work, championing the use of specific applications, and working with business users to identify and resolve workflow concerns. A key aspect of the role is to understand the entire Trade Life Cycle and prioritize issues based on their criticality. Applicants for the AVP position should have a strong background in Front Office Application Support, with experience in incident management and service improvement. The role demands the ability to work with business users to resolve application-related issues and to maintain logs and documentation for future reference. The ideal candidate will be adept at providing MI for regional service reviews and participating in business continuity and disaster recovery activities. A diverse skill set is required, including the ability to resolve queries related to business-critical applications. The company values an inclusive culture and is dedicated to attracting and retaining exceptional talent.

Hiring Company

M&G Investments