Vice President, Product Portfolio Operations Manager, Chase Travel Greater Richmond, VA Area

The Company is seeking a Product Portfolio Operations Manager to join their dynamic team. The successful candidate will be responsible for supporting the Portfolio Quad, ensuring the efficient operation of products and portfolios within the organizational ecosystem. This role is pivotal in driving strategic initiatives, fostering a culture of collaboration, and continuous improvement. Key responsibilities include partnering with product teams to analyze and report on portfolio health and performance, maintaining high-quality data in systems of record, producing dashboards and reports, and supporting controls and audit activities. The role also involves establishing and improving operating routines, governance, and ways of working, as well as identifying process gaps and implementing scalable systems and automation to enhance productivity. Applicants must have a proven track record in product operations, with a strong focus on controls, risk/issue tracking, and process improvement. The role requires strong strategic planning, analytical, and problem-solving skills, as well as the ability to influence and partner effectively across all levels. The ideal candidate will have excellent documentation, communication, and interpersonal skills, and the ability to simplify complex processes. A passion for fostering a collaborative and inclusive workplace culture is also essential. Preferred qualifications include experience with tools such as Jira, Align, Tableau, and AI tools, as well as a background in driving innovation and operational excellence.

Hiring Company

JPMorgan Chase & Co.