Associate Vice President of Collections

The Company is in search of a strategic and results-driven Associate Vice President of Collections to lead and oversee its collections and recovery operations. The successful candidate will be tasked with developing and implementing effective collection strategies, managing delinquency and charge-offs, and ensuring regulatory compliance. Strong leadership skills, in-depth knowledge of collections laws and best practices, and a commitment to maintaining positive member relationships are essential for this role. The AVP will also be responsible for leading, mentoring, and developing the collections team, as well as monitoring and reporting on portfolio performance and key indicators. Applicants for the Associate Vice President of Collections position at the company should have a minimum of 3-5 years' experience in managing a collections division, with a focus on fostering a member-focused collections approach that balances recovery goals with empathy and respect. A bachelor's degree in finance, business administration, or a related field is required. The role demands a candidate with strong analytical, organizational, and communication skills, who can ensure that all collection efforts comply with applicable laws, regulations, and internal policies. The AVP will also be responsible for overseeing third-party collection agencies, legal counsel, and recovery vendors, and must possess exceptional collaboration skills to work with divisional leaders in developing risk mitigation strategies.