Senior Vice President of Client Services Greater San Antonio, TX Area
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About the Role
Greater San Antonio, TX Area (Hybrid - Headquarter location)(San Antonio, Texas)
The Company is seeking a Senior Vice President of Client Services to provide executive leadership and strategic direction for the entire client services organization. The successful candidate will be responsible for establishing and executing the department's vision, operating model, and performance expectations to ensure the delivery of high-quality, data-driven marketing solutions and a value-focused client experience. This role involves serving as the executive sponsor for key client relationships, guiding complex engagements, and providing leadership during critical client situations. The Senior Vice President will also be accountable for building a scalable, high-performing client services team that balances client needs, employee development, and operational excellence. Candidates for this role at the company should possess executive-level leadership skills, a strong business judgment, and the ability to make sound decisions in complex client situations. The role requires a leader with a proven track record in building scalable processes and service standards, as well as excellent organizational and operational leadership skills. The ideal candidate will have a Bachelor's degree in a related field, with an advanced degree preferred, and at least 10 years of experience in client services or a related field, including a minimum of 10 years in a leadership role. Strong analytical, problem-solving, and communication skills are essential, as is the ability to manage competing priorities in a fast-paced, dynamic environment. The company values a culture of collaboration, innovation, and teamwork, and the candidate should be aligned with these values.
Functions:
- Account Management/Optimization
About the Company
Innovative marketing technology (MarTech) company specializing in data-driven customer acquisition & retention solutions
Industry
Marketing and Advertising
Type
Privately Held, VC-backed
Age
employees
51-200
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