Vice President of Product, Resilience, Release Governance & Business Continuity Greater San Jose, CA Area

The Company is seeking a VP of Product with a focus on Resilience, Release Governance, and Business Continuity. The successful candidate will be a key player in the company's mission to reduce risk and ensure the stability of critical client-facing platforms. This role is not just about reacting to incidents but about proactively building a culture of resilience and practical governance that supports large-scale delivery. The VP will be responsible for driving down incident volume and severity, owning and governing release and change management, and applying AI-enabled tools to enhance decision quality and communication. They will also lead the response to significant client-impacting events, establish standard communications, and build real-time insights into various operational metrics. Applicants must have a minimum of 5 years' experience in product management or a related domain, with a proven track record in communication leadership, process improvement, and the use of automation or AI tools. Strong data and analytics capabilities, a deep understanding of risk and control concepts, and the ability to influence without authority in a complex, matrixed organization are essential. The role requires a candidate with a high attention to detail, advanced knowledge of the product development life cycle, and the ability to lead product life cycle activities. Experience in electronic banking or payments products and systems is a must, and a background in payments risk, security, and resiliency practices is highly valued.

Hiring Company

JPMorgan Chase & Co.