Vice President, Business Analysis & Communications Greater Singapore Area

The Company is seeking a Vice President of Business Analysis and Communications to connect business stakeholders with end-user technology teams across the region. The role involves eliciting and documenting business needs, translating ambiguous requests into prioritized requirements, and shaping practical services and user journeys. The successful candidate will lead internal communications and digital workplace adoption initiatives, manage portal content, coordinate training and user testing, and use feedback and adoption data to guide improvements. They will also support senior stakeholder engagement, track outcomes, and maintain documentation aligned with governance and compliance requirements. Candidates should have a bachelor’s degree in business, information technology, communications, or a related field, and at least eight years of combined experience in business analysis, business engagement, internal communications, or digital workplace adoption. They should be skilled at turning unclear business needs into actionable requirements and user-centered service designs, with experience managing enterprise portals, communications campaigns, and adoption programs. Familiarity with Microsoft 365, collaboration tools, endpoint technologies, and remote access is important; experience in regulated environments is an advantage. Strong analytical, writing, presentation, and stakeholder-influencing skills are required, while relevant business analysis, change management, or service management certifications are beneficial.

Hiring Company

Sumitomo Mitsui Banking Corporation – SMBC Group