Head of Operations, Crypto Exchange

The Company is seeking a Head of Business Growth and Operations to join their team. The successful candidate will be responsible for developing and executing global growth strategies to enhance user acquisition, activation, retention, and trading volume across all regions. This role involves identifying high-impact opportunities across various product lines, acting as a global coordination layer for business goals, and ensuring consistent execution by regional teams while adapting to local market needs. The Head of Business Growth and Operations will also be tasked with building and standardizing workflows to support international expansion, removing inefficiencies in global growth operations, and working closely with product teams to enhance the global user experience. Applicants for the Head of Business Growth and Operations position at the company should have a minimum of 3 years' experience in leadership roles within fast-growing tech, fintech, or crypto companies, with a total of 7 years' in relevant fields. The role requires a candidate who is comfortable operating in high-velocity, ambiguous, and globally distributed environments, and who has a proven track record of supporting multi-region or multi-product operations. Strong skills in cross-functional collaboration, process design, and data-driven management are essential. The ideal candidate will be adept at removing bottlenecks in global growth operations and will have the ability to shape product features that enhance user experience, liquidity, and trading depth.