Vice President, Client Service Account Management Greater Tampa, FL Area
About the Role
Greater Tampa, FL Area (On-site)(Tampa, Florida)
The Company is seeking a Vice President of Client Service Account Management to lead service delivery for a portfolio of large, complex corporate clients. The role focuses on providing a consistent, high-quality client experience, serving as a trusted advisor, and acting as the central point for resolving and escalating service issues. The successful candidate will work with internal partners to identify service gaps, recommend enhancements, and shape service strategies, including digital and AI-enabled capabilities. They will also communicate relevant risk, legal, regulatory, and cybersecurity changes to clients and support compliance with applicable policies. Candidates should have at least five years of relevant industry or functional experience and a strong understanding of core treasury services. The role requires clear, confident written and verbal communication, sound judgment in evaluating risk, and the ability to manage competing priorities in a fast-paced environment. Applicants should be effective partners to both clients and internal colleagues, able to explain complex issues, and flexible in adapting to business needs.
Functions:
- Account Management/Optimization
About the Company
Diverse financial services firm & investment bank
Industry
Financial Services
Type
Public Company (JPM)
Age
employees
10,001+