The Company is seeking an Offshore Fund Onboarding Manager, Assistant Vice President to take on a pivotal role in managing new offshore fund launches and ensuring they meet client requirements. The successful candidate will be responsible for the end-to-end process of offshore fund launches, working closely with the sales and relationship management teams to secure new business, and maintaining a high level of client satisfaction throughout the process. This includes managing client expectations, handling escalations, and driving service enhancement based on client feedback. The role also involves close collaboration with global operation teams to create and implement frameworks that provide enhanced services to clients, particularly those in Japan. Applicants for this role at The Company should be client service-oriented individuals with excellent communication skills, the ability to influence discussions, and a strong business understanding of global custody and offshore business. A minimum of 5 years' experience in the financial services industry is required, with a preference for candidates who are fluent in English and have business-level proficiency in Japanese. The role demands a candidate with the ability to manage a team, make effective decisions, and demonstrate strong organizational and interpersonal skills. The Offshore Fund Onboarding Manager will also be involved in offshore fund-related projects and must be adept at working with both local and global teams to ensure the delivery of exceptional client services.

Hiring Company

State Street