Chief Operating Officer (COO) Greater Toronto, Canada Area

The Company is seeking a General Manager/Chief Operating Officer (GM/COO) to lead its management team and oversee the overall performance of the club. The successful candidate will be responsible for translating the Board's strategic direction into clear priorities, measurable goals, and high-quality member and guest experiences. This role involves leading and developing the management team, establishing and reinforcing service standards, and managing operating and capital budgets to ensure the club's financial health. The GM/COO will also be tasked with guiding long-term planning, particularly in relation to the future use of the former curling space, and will be expected to maintain a visible and approachable presence, fostering a collaborative and service-oriented workplace. Applicants for the GM/COO position at the company should possess a post-secondary degree in a relevant field, with a preference for business, hospitality, or professional golf management. The role requires a leader with a strong background in private club, hospitality, or a similar service environment, and a proven track record in financial and strategic management. The ideal candidate will have excellent communication skills, emotional intelligence, and a commitment to service excellence. Experience in improving food and beverage operations, and a CCM designation, are considered assets. The GM/COO must be adept at working within a member-owned private club governance model and be able to balance immediate operational needs with long-term objectives.

Hiring Company

GGA Partners