Executive Director of Operations Greater Waterbury, CT Area

The Company is seeking an Executive Director of Operations to join their team. The successful candidate will be responsible for managing the community's budget and occupancy goals, maintaining appropriate staffing levels, and driving overall customer service. This role requires a driven, dedicated, and goal-oriented individual with strong emotional intelligence, a creative and hardworking approach, and a passion for the care of seniors. The Executive Director of Operations will also be involved in authorizing purchases, providing onsite sales support, conducting family meetings, and participating in the training and development of new employees. Applicants for the Executive Director of Operations position at the company should have a Bachelor's degree, with a preference for a degree in healthcare administration, hospitality management, or business. A minimum of 3-5 years of management or healthcare-related experience is required, along with a background in a managerial role that involved multiple disciplines, budgeting, and staffing. The ideal candidate will be proficient in Windows applications, particularly Excel and Outlook, and must be able to lift a minimum of 50 pounds. The role demands an individual who is ethical, honest, patient, understanding, and empathetic, with a genuine enjoyment of helping seniors live better, more comfortable lives. Responsibilities also include networking with outside referral sources, qualifying prospects financially, and handling all resident and family grievances.

Hiring Company

Benchmark Senior Living