Head of Creative Operations Remote (anywhere in Brazil) + 5 more

The Company is seeking a Head of Creative Operations to build and lead the operational backbone of its delivery organization. Responsibilities include auditing and improving systems across creative and marketing functions, building a team of Operations Managers, and creating scalable workflows, documentation, and tools. The role will establish clear intake, handoff, quality assurance, and escalation processes; address operational bottlenecks; and develop onboarding and training resources. The successful candidate will partner with department leads to turn operational challenges into practical systems that support a growing team. Candidates should have proven experience leading creative operations or agency operations in an organization of at least 100 people, along with a broad understanding of creative delivery across user-generated content, video, design, paid media, and influencer marketing. Strong fluency with project management and operations tools, systems thinking, and the ability to create processes teams readily adopt are required. Excellent communication skills and the ability to build trust across disciplines are essential, as is comfort working in a fast-growing, ambiguous environment. Experience in finance, HR, or IT operations, AI-assisted operations, agency scaling, or performance marketing is an advantage.

Hiring Company

inBeat Agency