Vice President of Operations Remote (anywhere in United States)

The Company is seeking a Vice President of Operations to provide enterprise-level leadership across underwriting support, premium audit, and billing. The role sets operational strategy and standards, oversees performance, workforce capacity, expenses, controls, and service quality, and partners with senior leaders across business functions to advance enterprise priorities. The VP will lead transformation and continuous improvement, manage complex escalations, and ensure operational practices support accurate premiums, effective audits, timely billing, compliance, and strong customer experiences. The position also includes developing leaders, workforce capabilities, training, and succession plans, while overseeing external operational partnerships. Candidates should have a college degree; a business administration or related degree is preferred, as is a CPCU designation. At least 15 years of underwriting or underwriting operations experience is required, with 15 or more years of management experience preferred. Applicants should bring executive leadership experience with large, geographically dispersed teams, strong financial acumen, and expertise in workflow optimization, change management, and operational excellence. Excellent communication, negotiation, data analysis, and stakeholder collaboration skills are essential, along with the ability to improve quality, cycle times, and service outcomes. Familiarity with commercial lines functions is preferred.

Hiring Company

UFG Insurance