Head of Payment Operations, Digital Assets (Crypto/Fintech/Payments)

The Company is seeking a Head of Payment Operations for Digital Assets. The successful candidate will be responsible for leading and scaling global payment operations across fiat and digital asset rails, with a strong focus on efficiency, compliance, and reliability. This role requires a leader with a proven track record in scaling operations teams across regions, particularly in the context of payments, fintech, or digital assets operations. The Head of Payment Operations will oversee end-to-end payment operations, build and optimize scalable operational processes for high-volume transactions, and ensure compliance with regional regulations, including those related to AML/CFT frameworks. Applicants must have a minimum of 8-12 years' experience in the relevant fields and possess a strong knowledge of crypto infrastructure, wallets, and blockchain settlement flows. Experience working with regulators in Singapore or Hong Kong is essential. The role also involves managing relationships with banks, payment partners, and blockchain providers, driving automation, and ensuring operational risk controls. The ideal candidate will have strong analytical, risk management, and stakeholder management skills, and be adept at leading incident management, SLA performance, and continuous improvement. A key aspect of the role is to build and mentor a high-performing regional operations team, so proven leadership and team management experience are crucial.