The Company is seeking an Assistant Vice President for High Net Worth and Centre of Excellence Operations. The successful candidate will be responsible for the day-to-day case management and operations of high net worth, new business, and policy servicing across multiple distribution channels. This role requires a focus on operational execution, service quality, and process adherence, as well as supporting initiatives to improve efficiency and client experience. The AVP will work closely with the HNW Centre of Excellence team, manage and support HNW new business and policy servicing, ensure compliance with SOPs, underwriting standards, and regulatory requirements, and drive continuous process improvements. Applicants should have a minimum of 5-8 years' of relevant working experience in the insurance industry, with a preference for those with experience in the HNW or affluent segments. The role demands a candidate with strong business acumen, problem-solving aptitude, and the ability to manage multiple priorities effectively. Proficiency in both English and Chinese is required, as well as strong interpersonal, communication, project, and time management skills. The AVP will also be expected to support team capability through guidance, coaching, and on-the-job training, and to work collaboratively across all functions to resolve operational issues. Experience in middle office or HNW operations, particularly in the end-to-end HNW business process, is preferred.

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