Head of Operations, New Brand Launch

The Company is seeking a Head of Operations for a new brand launch. This pivotal role is not about maintaining the status quo but rather about building and shaping the operational foundations, culture, and structure of an exciting new restaurant concept. The successful candidate will work closely with the founders and senior leadership team to turn ambitious plans into a commercially strong, people-focused, and growth-oriented operation. Key responsibilities include leading the operational rollout, building systems and standards for future growth, recruiting and developing high-performing management teams, and driving performance across all aspects of the business. The ideal candidate will be currently operating at a senior level in operations, with a strong background in multi-site restaurant management within a premium hospitality environment. They should have a proven track record in opening and scaling concepts, be commercially astute with a solid understanding of P&L management, and be passionate about people development and building strong cultures. The role requires a hands-on approach when necessary, the ability to think strategically, and a strong communication skill set to influence at all levels. The Head of Operations should be energetic, ambitious, and excited by the prospect of growth, and be someone who is eager to leave their mark on the brand rather than simply manage it.