Vice President of Long Term Disability Claims & Operations

The Company is in search of a Vice President for Long Term Disability (LTD) Claims and Operations. The successful candidate will be the enterprise leader responsible for the LTD strategy and operations, with a focus on driving excellence across the entire LTD claims lifecycle. This includes individual disability insurance products and return-to-health programs. The role demands a visionary leader with a proven track record in operational excellence, strategic execution, and a relentless focus on customer-centric outcomes. Key responsibilities for the Vice President include architecting and executing a comprehensive LTD strategy, leading end-to-end claims operations, and ensuring compliance with all federal and state regulations. The role also involves financial management, technology enablement, and people leadership to foster a culture of engagement, accountability, and performance excellence. Applicants for the Vice President position at the company should have a minimum of 15 years' of experience in disability operations leadership, with a strong background in long-term disability. The role requires a leader who can manage large-scale, complex operations, and is adept at driving measurable, transformative results. A customer-first mindset, executive presence, and the ability to influence and engage stakeholders at all levels are essential. The ideal candidate will have a Bachelor's degree, with advanced credentials in insurance, leadership, or analytics being preferred. The role is pivotal in the company's mission to deliver a differentiated customer experience, grounded in operational excellence, and to make a real difference in the lives of millions worldwide.