Head of Operations

The Company is seeking a Head of Operations to join its expanding premium restaurant and hospitality group. This pivotal role involves leading multi-site operations, driving sales, and ensuring operational performance across the estate. The successful candidate will be responsible for developing and embedding standard operating procedures to support the brand's growth, as well as enhancing the overall guest experience. A hands-on leadership style is essential, with a focus on maintaining operational consistency, particularly in high-volume and late-night trading environments. The Head of Operations will also work closely with senior leadership to support strategic growth plans and will be instrumental in building a culture of accountability, engagement, and high performance. Applicants for the Head of Operations position at the company should be commercially astute, detail-oriented, and passionate about delivering exceptional guest experiences. The role requires a leader with a proven track record in driving growth within a premium restaurant or hospitality brand, and experience in high-energy, experiential venues is highly desirable. The ideal candidate will be currently operating at a senior management level and will have a strong background in managing high-volume hospitality operations. A key aspect of the role is to ensure strong commercial results across food, beverage, and events, and to maintain operational consistency as the business scales. The Head of Operations will be expected to be visible within the operation, leading from the front, and developing high-performing teams, making this an ideal opportunity for a candidate looking for a long-term role within an expanding business.