Head of Operations

The Company is seeking a Head of Operations to lead the transformation and professionalization of its operational structure. The successful candidate will be tasked with analyzing current processes, identifying inefficiencies, and restructuring operational flows to build a scalable architecture. This role requires expertise in optimizing inventory management, logistics flows, and warehouse processes, as well as harmonizing B2B and e-commerce customer flows. The Head of Operations will also be responsible for improving workflows within ERP systems, defining KPIs, and implementing data-driven operations management. A key aspect of the position is to create clear roles, ownership, and stability within teams, and to guide employees through change processes and growth. Applicants for the Head of Operations position at the company should have a minimum of 8 years' experience in operations management, supply chain, or omnichannel structures. The role demands a professional with a strong background in ERP systems, operational excellence, and change management, who possesses strong analytical skills and a pragmatic approach. The ideal candidate will be adept at structuring and standardizing complex processes, and have a proven track record in people management and guiding change. This is a challenging and dynamic role that offers the opportunity to have a direct impact on international growth and to work within a sector that is both dynamic and innovative. The Head of Operations will be expected to fully implement their vision for operations and to contribute to the future of the organization.