Head of IT Captive Center
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About the Role
Greater Budapest, Hungary Area (On-site)
The Company is seeking a Head of IT Captive Center to lead a significant expansion and transformation of its Hungarian entity, which is a key part of the global technology framework. The successful candidate will be responsible for maintaining market-leading service maturity and operational stability while driving continuous cost optimization. This executive-level role involves close collaboration with the German corporate IT leadership to ensure robust IT service delivery and measurable product outcomes. The Head of the IT Captive Center will lead a high-performing team, scale the organization, and drive operational excellence across a diverse service portfolio, including plans to expand into global Data and AI services. Candidates for this role must have a proven track record in executive-level IT service delivery, a broad understanding of multi-domain service delivery, and a strong background in operational steering. The position requires a leader with a strategic vision for introducing and expanding new capabilities, particularly in the areas of Data and AI. Financial ownership and commercial acumen are essential, with a focus on managing a substantial budget and delivering cost optimization initiatives. The role demands a professional with executive leadership skills, the ability to promote best practices, and a commitment to serving as an inspiring representative of the organization. Professional fluency in both English and Hungarian is a mandatory requirement.
Functions:
- Information Technology
- Operations
About the Company
Leading international retail group operating a captive IT center in Hungary
Industry
Retail
Type
Privately Held
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