The Company is seeking a Head of Transaction Services to lead the implementation and operational delivery of critical end-to-end credit and capital management services. This role is pivotal in ensuring the protection of the bank, customers, and stakeholders by enhancing operational resilience, driving operational excellence, and enabling business growth. The successful candidate will be responsible for a wide range of transaction services, including pre-approval, financial spreading, post-approval, loan administration, collateral management, and portfolio management. They will also be accountable for maintaining a robust control environment, managing market stakeholder relationships, and representing transaction services in governance forums. Applicants for the Head of Transaction Services role at the company should have a deep understanding of the financial services industry, particularly in the credit and lending domain. The role requires a leader with a strong commercial mindset, excellent relationship management skills, and a proven track record in operations management. The ideal candidate will be an expert in credit and lending processes, with a thorough knowledge of the regulatory environment and a focus on operationalizing policies to minimize risk. Strong leadership, problem-solving, and communication skills are essential, as is the ability to drive performance and continuous improvement. Familiarity with AI-enabled tools is an advantage, and the candidate should be adept at managing change and transformation initiatives.

Hiring Company

HSBC