Assistant Vice President, Quality Improvement & Performance Management Greater New York City, NY Area

The Company is seeking an Assistant Vice President for Quality Improvement and Performance Management. The successful candidate will be the operational leader responsible for the enterprise quality improvement and performance measurement engine. This hands-on role requires a technically fluent individual who can work directly with Power BI, Microsoft Fabric/Copilot, and Power Automate to build and refine dashboards, scorecards, and automations. The AVP will also lead people, facilitate meetings, and coach program leaders to foster a strong data culture. Key responsibilities include implementing and maintaining the performance management framework, coordinating performance review meetings, and ensuring the consistent application of performance measures across service lines. The role also involves leading quality improvement initiatives, supporting departments with root cause analysis, and overseeing program outcome measurement. Candidates for this position should have a Master's degree in a relevant field or an equivalent combination of education and experience, with a minimum of 6-8 years in quality improvement, performance management, program evaluation, healthcare, or human services. Advanced knowledge of continuous quality improvement methodologies, enterprise performance management, and program evaluation is essential. The role requires strong leadership, collaboration, and project management skills, as well as the ability to influence change and lead improvement initiatives. Experience with AI-assisted productivity tools and workflow automation is a plus. The ideal candidate will have a working knowledge of the regulatory frameworks relevant to the company's service lines and a strong understanding of HIPAA, FERPA, and PHI/PII handling requirements as they apply to reporting and AI use.

Hiring Company

HeartShare Human Services of New York