The Company is seeking a Regional Vice President of Sales Engineering for the APAC region. The successful candidate will be a visionary and dynamic leader with a strong technical background, particularly in the areas of AI and customer experience. The role involves strategic market expansion, driving technical win and adoption rates, team development, and serving as a thought leader in AI and CX. The RVP will be responsible for bridging the gap between cutting-edge AI capabilities and enterprise business value, and must be a compelling public speaker capable of evangelizing the future of AI-driven CX to C-suite executives. Applicants must have a Bachelor's degree in a technical field, with an advanced degree or MBA being a plus, and at least 8 years of management experience in pre-sales or sales engineering, including 3 years of managing people-managers in an enterprise SaaS environment. Deep familiarity with the CX ecosystem, advanced technical acumen in areas such as enterprise architecture, cloud infrastructure, and data privacy, and a proven track record of commercial success in partnership with enterprise sales teams are essential. The role requires a candidate with a commercial mindset, a strong focus on team development, and the ability to foster a high-performance culture. The ideal candidate will have a documented history of public speaking and executive presence, with the ability to translate technical concepts into business outcomes.

Hiring Company

Zendesk