Chief Operating Officer (COO)

The Company is seeking a Chief Operating Officer to integrate and strengthen operations across a complex, multi-site service organization. The COO will translate organizational strategy into clear priorities, accountability structures, and practical plans, while improving coordination across programs and shared services. Responsibilities include developing senior leaders, advancing a culture of transparency and accountability, and supporting budgeting, staffing, resource allocation, and responsible growth. The role also oversees service quality, safety, compliance, risk management, and incident response, and serves as a trusted operating partner to executive leadership. Candidates should bring significant senior leadership experience in a complex, regulated, multi-site direct-service organization, with responsibility for substantial programs and workforces. They should have a record of strengthening organizational operations while maintaining service continuity, developing leaders, and improving management performance. Strong financial and business acumen, experience with regulatory and quality requirements, and credibility leading clinical, educational, or other professional service teams are essential. Exceptional judgment, communication, listening, conflict-management, and problem-solving skills are required. A bachelor’s degree is required; an advanced degree or relevant professional credentials is preferred.