Chief of Staff Greater London, United Kingdom Area

Chief of Staff

Cambridge, UK (hybrid) | Reports to the CEO | CEO Office

The Opportunity

At IntelliSense.io, we are pioneering the future of industrial decision intelligence. Our platform is trusted by Tier 1 and Tier 2 global mining leaders and cutting-edge secondary metal recycling operations.

We combine digital twins of individual industrial processes with AI agents for machines and humans, including role-specific solutions like a "Digital Metallurgist" or "Digital Geologist", predictive ambient agents, and a 24/7 site memory that survives shift changes and staff turnover. As an AI-first company, we harness intelligence across everything we do to cut time-to-value and scale rapidly.

We are hiring a Chief of Staff - Commercial to the CEO. You will work across ARR, NRR, pipeline, accounts and deals to keep the commercial cadence, decisions and workplans moving.

What you'll do

Run the monthly ARR, NRR and pipeline review with growth, commercial and Revenue Ops leaders, and track regional targets, coverage gaps and gross margin per site.

Own the commercial workplan: ARR bridge, sales capacity model, ICP and account tiering, partnerships, Europe and Africa coverage, renewals and Revenue Ops.

Track the account approval path and the thresholds that let the CEO delegate; prepare the CEO for key customer, partner and deal conversations and pricing decisions.

Run the leadership cadence: weekly leadership, monthly reviews and quarterly planning, with agendas, pre-reads and follow-through.

Keep one decision log and action tracker, with an owner and date on every item, shared with the Chief of Staff, Technical.

Prepare board, investor and Strategic Advisory Board material with Finance, and drive the commercial side of our organisation change.

Agree every commercial commitment with the Chief of Staff, Technical, and scale your work through the tools and agents our Enablement and Agentic Engineering teams build.

What you'll bring

Must-haves

Significant experience (typically 8 or more years) in strategy, operations, consulting, sales operations or a Chief of Staff role in a scaling software or industrial technology company.

Commercial fluency: enterprise deal cycles, pricing and commercial terms, ARR and retention metrics.

A track record of running a cadence across senior peers without line authority.

Experience preparing board or investor material with Finance.

Strong analysis and writing: you turn messy inputs into one clear page.

Nice-to-haves

Mining, metals or industrial technology experience.

Hands-on use of AI tools or automation in your own work.

You'll work with integrity, communicate openly, and have a bias for execution. This is not an executive assistant or project-management role.

What we offer

Unlimited holidays: we trust you to manage your time and your energy.

True flexibility: work in a way that brings out your best results.

Performance bonuses.

A diverse team spanning the UK, Ireland, Spain, Chile, Saudi Arabia, Australia and beyond.

Location and right to work: Cambridge, UK, hybrid. You must have the right to work in the UK.

Our process: a 30-minute call with our People team, a commercial interview, a panel interview, and a thorough background and references. We aim to make an offer within about 8 weeks.

Inclusion: We welcome applications from people of every background. If you need any adjustments during the process, tell us and we will make them.