Head of Operations, Brokerage

The Company is seeking a Head of Operations for its Brokerage division. This senior leadership role is pivotal in providing strategic direction and end-to-end oversight of brokerage operations, with a strong focus on service delivery, operational execution, and control outcomes. The successful candidate will be responsible for shaping a resilient, efficient, and compliant operating environment that supports business growth and upholds rigorous governance and risk management practices. Key responsibilities include driving operational strategy and transformation, ensuring processes align with regulatory requirements and business objectives, and leading a high-performing team culture. The role also involves comprehensive oversight of operational processes, establishing robust policies and control disciplines, and representing the operations function in key forums with stakeholders. To excel in this position, candidates must have a Bachelor's degree in a relevant discipline, with postgraduate or professional qualifications highly regarded. Extensive experience in leading banking or securities operations, a deep understanding of brokerage operations, and expertise in operational risk management are essential. The ideal candidate will have a proven track record in process optimization, strong analytical and problem-solving skills, and executive-level communication abilities. A client-focused mindset, resilience, and a commitment to nurturing an inclusive workplace culture are also key attributes. The company is known for its stability, commitment to operational excellence, and inclusive environment that fosters both personal and professional growth.