Head of Operations, Brokerage

The Company is seeking a Head of Operations for its Brokerage division. This senior leadership role is pivotal in providing strategic direction and end-to-end oversight of brokerage operations, with a strong focus on service delivery, operational execution, and control outcomes. The successful candidate will be responsible for shaping a resilient, efficient, and compliant operating environment that supports business growth and upholds rigorous governance and risk management practices. Key responsibilities include driving operational strategy and transformation, ensuring processes align with regulatory requirements and business objectives, and leading a high-performing team culture. The role demands a leader with a client-focused mindset, exceptional analytical judgment, and the ability to engage constructively with stakeholders at all levels. To excel in this position, candidates must have a Bachelor's degree in a relevant field, with postgraduate or professional qualifications highly regarded. Extensive experience in leading banking or securities operations, a deep understanding of brokerage operations, and demonstrated expertise in operational risk management are essential. The ideal candidate will have a proven track record in process optimization, strong people leadership capabilities, and executive-level communication skills. The role requires a leader who is adept at building consensus among stakeholders, is resilient, and has a sound judgment, particularly in deadline-driven environments. The company is known for its commitment to operational excellence, robust governance frameworks, and fostering an inclusive environment that values collaboration and continuous improvement.