Chief Revenue Officer (CRO)

The Company is seeking a Chief Revenue Officer to lead its end-to-end revenue strategy and oversee Sales and Customer Success. The role is responsible for driving new customer acquisition, retention, renewals, and expansion while building a predictable, metrics-driven commercial organization. Key duties include setting revenue plans and operating rhythms, improving sales execution and forecasting, strengthening customer adoption and value realization, and developing scalable processes across the customer lifecycle. The CRO will also partner across the business, engage with strategic customers, and build a high-performing, accountable team. Candidates should have a bachelor’s degree in a relevant field and at least 15 years of progressive business experience, including 10 or more years in senior commercial leadership. Required experience includes leading both customer acquisition and customer-success teams, delivering recurring-revenue growth in B2B software or technology-enabled services, and selling complex solutions to senior executives. Strong healthcare market knowledge, customer-success expertise, analytical and financial discipline, and exceptional communication and relationship-building skills are essential. An advanced degree, experience scaling multi-segment teams, and familiarity with CRM and commercial analytics systems are preferred.