Head of Operations, Credit

The Company is in search of a Head of Operations to lead its function through a significant phase of growth and transformation. The successful candidate will be responsible for shaping and delivering a robust operating model that supports the organization's expansion, with a strong focus on reliable execution and a forward-thinking program of operational change. This role is at the forefront of a technology-first approach, driving the development of scalable infrastructure and automation across teams. Key responsibilities include setting the strategic direction for the operations function, designing and implementing the operating model, and ensuring close collaboration with technology, data, finance, and investment teams. The Head of Operations will also lead a diverse team, oversee outsourced providers, and champion improvements in data quality and operational efficiency. Applicants for the Head of Operations role at the company should have a proven track record in leading operations functions within financial services or investment management. The role requires expertise in designing and delivering operating models that support growth and continuous improvement, as well as a strong background in adopting technology-first approaches for automation. The ideal candidate will possess strong interpersonal skills for effective collaboration, experience in managing geographically dispersed teams, and a commitment to enhancing data quality and driving operational change. A passion for supporting the professional development of team members through mentoring and inclusive leadership is also essential.