Vice President, Client Relationship Manager Greater London, United Kingdom Area

The Company is seeking a Vice President, Client Relationship Manager to own and grow strategic client relationships for front-office technology and solutions. The role serves as a trusted advisor to senior client stakeholders, developing account plans and leading executive engagement, governance meetings, and strategic reviews. Responsibilities include promoting solution adoption and measurable client value, identifying growth opportunities, supporting renewals, and acting as a senior escalation point for issues. The successful candidate will coordinate across internal teams to resolve concerns, manage risks, and deliver a consistent client experience. Candidates should have a bachelor’s degree and at least 15 years of experience in financial services, fintech, software, investment management, or a related client-facing field. Strong knowledge of investment management operating models and front-office workflows is required, along with excellent communication, presentation, analytical, and stakeholder-management skills. Applicants should be adept at building trusted relationships, managing competing priorities, and working collaboratively across global teams. Experience with investment management technology, outsourced operating models, or front-to-back workflows, as well as commercial account planning and growth initiatives, is preferred.

Hiring Company

State Street