Vice President, Crisis & Incident Response Manager Greater London, United Kingdom Area

The Company is seeking a Crisis and Incident Manager to join their Operational Resilience Team. The successful candidate will be responsible for developing, embedding, and managing comprehensive crisis and incident management frameworks that align with regulatory requirements. This role involves leading regional responses to operational disruptions, maintaining strong relationships with key stakeholders, and continuously improving the crisis and incident management frameworks. The ideal candidate will have a comprehensive understanding of crisis management principles, strong knowledge of regulatory changes, and proven experience in influencing strategic direction during major incidents. They should also have a background in designing or managing operational resilience programs and be familiar with EMEA-wide operational resilience regulatory requirements. Applicants for the Crisis and Incident Manager position at the company should have a background that includes practical experience in crisis management roles, as well as a strong proficiency in using enterprise-level incident management tools. The role requires excellent interpersonal skills, the ability to lead post-crisis reviews, and experience in designing and executing resilience exercises. A comprehensive understanding of ISO 22361:2022 and familiarity with regulatory frameworks such as FCA/PRA/DORA is essential. The candidate should be adept at managing vendor relationships, supporting senior management during significant incidents, and establishing action plans for remediation. While not mandatory, certifications such as BCI, PMI, PRINCE2, or AgilePM are highly desirable. The company values a diverse and inclusive work environment and is committed to supporting the professional growth and development of its employees.

Hiring Company

MUFG